NPYouNPYou

Terms of Service

Last updated: April 12, 2026

1. Acceptance of Terms

By creating an account on NPYou ("the Platform"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not create an account or use the Platform.

2. Description of Service

NPYou provides a web-based platform for nonprofit organizations, neighborhood planning units, and community groups to manage memberships, track meeting attendance, and conduct live and asynchronous voting. The Platform is provided "as is" and is intended to support organizational governance processes.

3. Account Registration

Authentication is managed by a third-party provider (Clerk). You are responsible for maintaining the security of your account credentials. Each account must represent a single individual. You agree to provide accurate information during registration and to keep your profile information current.

4. User Responsibilities

You agree to:

  • Provide accurate and truthful information when using the Platform
  • Use the Platform only for lawful purposes related to organizational governance
  • Not impersonate another person or misrepresent your identity or organizational role
  • Not attempt to gain unauthorized access to other accounts, organizations, or Platform systems
  • Not use automated tools, bots, or scripts to access the Platform without prior written permission

5. Organizational Data

Organizations on NPYou are created and managed by their designated administrators. Organization administrators act as the data controllers for their organization's data, including member information, meeting records, and voting data. NPYou acts as the data processor, storing and processing this data on behalf of the organization according to the administrator's instructions and these Terms.

Administrators are responsible for ensuring they have appropriate authority and consent to manage their members' data on the Platform.

6. Voting Data & Privacy

The Platform records individual votes for audit and governance purposes. The following privacy controls are enforced:

  • Live voting panels display aggregate tallies only (total yes, no, and abstain counts). Individual votes are not shown during active voting.
  • Per-voter audit data (who voted and how) is accessible only to organization administrators through a dedicated audit view. This supports governance accountability requirements common to nonprofit organizations.
  • Members can view their own vote history at any time through their personal dashboard.
  • Account deletion: when a user deletes their account, votes on closed polls are anonymized (the link between the vote and the user is removed) to preserve aggregate tallies. Votes on open polls are deleted.

7. Guest Check-In

Non-members may check in to meetings as guests by providing their name and email address. This information is recorded solely for the purpose of meeting attendance and is associated with the specific meeting. Guest data is managed by the organization's administrators.

8. Intellectual Property

NPYou and its associated branding, design, and software are the intellectual property of NPYou. Content you create on the Platform (such as organization names, descriptions, poll titles, and meeting details) remains yours. By using the Platform, you grant NPYou a limited license to store, display, and process your content as necessary to provide the service.

9. Data Retention & Deletion

Your data is retained for as long as your account is active. You may delete your account at any time through the User Settings page. Upon deletion:

  • Your profile, memberships, attendance records, and notifications are permanently deleted
  • Votes on closed polls are anonymized to preserve aggregate tallies
  • Organizations you created are not automatically deleted — transfer admin rights or delete the organization before deleting your account

Organization administrators may delete their organization, which permanently removes all associated data including member records, meetings, attendance, polls, and votes.

10. Service Availability

NPYou strives to maintain reliable service but does not guarantee uninterrupted availability. The Platform may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We are not liable for any loss or inconvenience caused by service interruptions.

11. Limitation of Liability

To the maximum extent permitted by applicable law, NPYou and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. The Platform is provided "as is" without warranties of any kind, express or implied.

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, you will be asked to review and accept the updated Terms before continuing to use protected areas of the Platform. Your continued use after accepting updated Terms constitutes agreement to the changes.

13. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved in the courts of the State of Georgia.

14. Contact

If you have questions about these Terms, contact us at support@npyou.app.